Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

We have been with cox for 25 years and are going to cancel in a week ! First off went in to get new boxes because we thought they were bad !

Got the contour which we don’t like and started having problems ! Finally after one month a tech came out and fixed the problem out side on the lines ! When we switched the guy told me our bill would be cheaper by 60$ but low and behold we get our bill and it went from 140 to 203 !

We called and get the same answers sorry we can’t do anything about it ! So in a week bye bye cox!

Product or Service Mentioned: Cox Communications Tv Service.

Reason of review: Pricing issue.

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