Gretna, Louisiana
Not resolved
1.0
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1 comment

I order services with cox and i was told i would get $200 gift card. Well I have gotten 3 gift cards none of them work.

I called the card provider and they said that they see where the card has been declined but nothing is wrong with the card. Customer services has done nothing to assist. I will be disconnecting services with Cox from my home, my rentals homes and my business. I care nothing about the contract that they said i have for 2 yeas and if they bill me for it will not be paying for it.

They dont value their customers and i will not continue to pay my money to a cable company that dont value me as a customer.

Product or Service Mentioned: Cox Communications Gift Card.

Reason of review: Poor customer service.

Preferred solution: credit my account for the $200.00 and deactivate the declining credit card. no one is trying to offer a solution just keep passing my call to the credit card provider .

Cox Communications Cons: Customer service.

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Anonymous
#1409259

Why can't I activate my rewards card