A little about me first, I'm a 58 year old retired law enforcement Officer from the New Orleans La. area who is living Up-Town.
In the past 3 years or so my wife has robbed, our cars broken into and a New Orleans Policeman shot right in front of our home. Not to forget we now have a stalker who wants to kill both of us. So we decided to get 6 Cox Cable HomeLife security camera's install 3 months ago (1,400.00 Paid) and that's when the nightmare began. Within these 3 months Cox Technicians have been over 6 times and that's not counting the supervisor who has been over 3 times.
All the technicians are verynice, but not one can get my camera's to work. They also attempted to install an extension device and shorted out the wall socket that caught on fire. The supervisor (Sam) stated he doesn't know why my camera's are not working.
I'm tired and just want all money back so I can get a security system that works before something happens at my home. Malcolm Faber jr.
Product or Service Mentioned: Cox Communications Security System.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $1400.
Preferred solution: Full refund.