I am sooooo fed up with Cox Communications I could spit! I am constantly unable to send email because of “too many login attempts” and it doesn’t matter how many times I call, reboot my router and box, examine the settings on my mobile devices, go tier by tier up the ladder…Cox cannot fix it. Even changed the ISP to no avail. Then my 4 cable boxes refused to show channels I am paying for (Premium Pkg bundled with phone service) and the pay stations are all pixilated. Replaced every box, rewired the house, the outside box, tore up the street…Cox cannot fix it! I am looking at alternatives to remove Cox from my life for good! No internet, no cable TV and no phone service. Why? Because Cox is completely unreliable, sends subcontracted labor out to do repairs they cannot do and after two steady years of this (insert any series of four letter words here-it works) I am done!
H8r of Cox
Product or Service Mentioned: Cox Communications Bundle.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
I didn't like: Horrible customer service.