Not resolved
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
1 comment

On March 8th I decided to add a home phone to my resident. Called Cox and talked with a rep about getting the service started. He took my money and told me that I will have service in 15 minutes. Well I still don't have service. I called and got the phone tag service and finally talked with someone and he told me that they have to build a connection for my phone and it should take 24-48 hours. That made me so excited I couldn't restrain myself. How can a promise of 15 minutes turn into 24-48 hours. Now if anyone ask me about getting Cox service I will tell them my experience to everyone I can and I will go out of my way to let everyone know how Cox lied about their service.

Dean Maxwell

8406 East Harry Apt 413

Wichita, Kansas 67207

Review about: Cox Communications Home Phone Installation.

Reason of review: Order processing issue.

I liked: I am very upset and disguss about cox cable and there.

I didn't like: Lied about phone service, Still no phone service.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1445100

Stay away from Cox Cable as much as you can DirecTV is better and you get better service to

You May Also Like