1 comment

First of all, the fee's these corporations charge these days are ridiculous. First they charge a 50 dollar installation fee for my internet.

"They handed me a cable modem" How hard is it to plug the *** thing into the wall. It's not worth 50 dollars. Anyways, I digress. I got the telephone and cable internet package cause it was cheaper monthly.

THE INPUT FOR THE PHONE IS ON THE CABLE MODEM. They did not have to do anything, but that's a separate charge of $40 because its available already in the cable modem and they didn't have to do anything.

Once again, charging for *** stuff, a monkey could set up a router and modem. Horrible how they rape our communities.

Product or Service Mentioned: Cox Communications Installation.

Monetary Loss: $100.

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Norfolk, Virginia, United States #662303


Depending on the type of installation that was chosen when you started service may explain the charges that you incurred. I"m more than happy to take a look over the account, and see what's going on. I would just need you to email me at coxhelp@cox.com, please include the name and address on the account.

Derrick W.

Social Media Support Specialist

Email: coxhelp@cox.com

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