State: Louisiana Product: Cox Communications Phone Service Clear all filters (1 of 48 reviews match)

Cox Communications in Choudrant, Louisiana - No phone for elderly/No solutions provided

COX was contacted in a timely fashion and an easy appointment was made to transfer a phone line/number from assisted living back to a residence. COX was informed that this was for an 89 year old. The phone was cut off two days early causing undue stress and left the individual unsafe in her apartment. On the correct date technicians arrived on time but after four hours couldn't complete the transfer. Supervisor said it would be completed by 5 that day and that we would be notified. No call. No service still. The woman is alone now while I'm at the hospital with her husband. COX reps say a supervisor will call. 24 hours and still no call. Keep your loved ones safe. Don't use COX.
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#389115 Review #389115 is a subjective opinion of poster.
Cox Communications Phone Service

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Mailing Address:
6205-B Peachtree Dunwoody Road NE
Atlanta, Georgia 30328
United States
(877) 404-2568
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