Not resolved
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money

Cox contour is designed to give you low definition viewing of sports when you push the “C” button. If you push the Charlie button you get a selection of sports that are available for your viewing, when you push the OK on one of those sports it takes you to a low DEF resolution channel. For instance: for ESPN you get 28 rather than 1028! Everyone in the room can see the difference.

“Reached out to Cox” and Talked to the technical support and found there is no settings change to fix this issue!! Which means every time you want to see high DEF sports you need to manually go in and punch in 1028 !!

Fix this COX you are cheating your customers!!

love DB

Product or Service Mentioned: Contour Receiver.

Reason of review: Bad quality.

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