State: Nevada Product: Cox Communications Internet Installation Clear all filters (1 of 2 reviews match)
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Cox Communications in Las Vegas, Nevada - Terrible Support - Cancelled before even started

1.0
Details
Cox Communications tech support, loyalty, and Sales Store Offices have to be the MOST poorly organized company in the industry. They have basically a monopoly on service in Las Vegas, NV and treat customers that way. I ONLY WANTED Service. New build. After 6 weeks 4 trucks rolls, and counts HOURS on calls with your customer service to be transferred to tech to be transferred to loyalty (No idea why one dept. has more authority then another and I wasn't cancelling I was trying simply to get the Internet activated). the issue is COX messed up long before my house closed July 1st and didn't have the conduit finished. However they weekly sent techs ---wasting their time and mine. We knew the issue so why send the same team that couldn't do the work? Silly. Now after 6 weeks ....still no service, you TOOK my deposit for service...and I'm w/o a phone, TV, or internet for 6 weeks. POOR service all around
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Review
#1085142 Review #1085142 is a subjective opinion of poster.
Service
Cox Communications Internet Installation
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution

Contact Cox Communications Customer Service

Mailing Address:
Cox Communications, Inc.
6205-B Peachtree Dunwoody Road NE
Atlanta, Georgia 30328
United States
Phone:
(877) 404-2568
All Cox Communications Contacts

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