State: Nevada City: Las Vegas Clear all filters (65 of 1179 reviews match)
filters
state:
city:
product:
Show
Every thing over many years they lied to me,I had Cable,Internet,and phone in a package,not long ago they sent me a letter they was watching the total amounts of gigs I was using and if I went over they would bill extra, they said I had in past went over 1 time big...
Read more
1.0
#1174201
Reply to reviews
Cox Communications tech support, loyalty, and Sales Store Offices have to be the MOST poorly organized company in the industry. They have basically a monopoly on service in Las Vegas, NV and treat customers that way. I ONLY WANTED Service. New build. After 6 weeks 4...
Read more
1.0
#1085142
Reply to reviews
I signed up at a best buy back in November 2015, they had a promo if i signed there and got the best package available i would get a $200 rebate after 3 months of service. So I did everything I was told to qualify for the promotion. Since submitting request they've...
Read more
2.0
I didn't like
  • Resolution for false promotions given to customer
  • Simply said they couldnt help
  • Did not care that it was there fault
#840718
Reply to reviews

Cox Communications - *** service

Cox Communications
#1161478
2.1
Details
Taking over a half hour to get a receipt for a returned box. No reason I need a rep except for an up sell. Ridiculous. I already cried to Cox this month to re negotiate my rate. I resent this waste of my time I am NOT replacing. I just want my receipt on the return. The girl who scanned in the box could have given me a receipt. Where are your technical guys who could make this EASY.
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Cox Communications Technical Support Review

Cox Communications
#932861
We had a great service appointment with Darrell Bowen of Cox tech. He is a real problem solver and a great representative of Cox. Thank you Darrell for new modem and a great customer experience!
Comment
Show
Cox Communications - Simple Review #1464622846
1/1

Cox Communications Gigablast Internet Service Review

Cox Communications
#856718
Cox sucks cox. What kind of SLA is this 5%? I have to bond two services together just to make sure I can access my business when your infrastructure breaks 5 times a week. Get the monkeys out of the data center for *** sake! Today was last straw for me, metro Ethernet here I come. Las Vegas 89147
Comment
Show

Cox Communications Services Review

Cox Communications
#703456
Cox communication is full of *** and can't keep their word. They lied and made me believe they took care of me
Comment
Show
Received over charging bills; tried to talk there supervisors but no one comes to the phone. Leaving me hanging on the phone. No one calls back. Tried many times; but frustration is all I get. One of the answering clerks told me I had two account numbers and said...
Read more
1.0
I didn't like
  • Inconsistent information and not taking accountability
  • Scam
#824043
Reply to reviews
I just became a cox customer in January.. it is March now and I have probably called them 60+ times, talked to over 100 uneducated people, have been lied to about the product I was receiving and the price of the product, and they took $188 from my bank account that I...
Read more
hmcmarki
hmcmarki

We have had so many complaints from our customers.If you are having any issues with Direct Tv please give me a call at 801-210-9034. I most likely will answer right away, if n...

#818936
Reply to reviews
Cox is a LIAR!! I was suppose to be in a 2-year contract for $90.81 Bundle...because my Apartments offer basic for FREE...BUT when my 1 year anniversary gets here...it jumps to $186...WTH...SO I CALL FOR A HOUR CONVERSATION GOING BACK AND FORTH ABOUT MY ACCOUNT WAS...
Read more
2.0
#814482
Reply to reviews
My mom already has the contour advanced tv so i wanted to bundle everything with cox to save money, so they say hey we have a bundle for $119.00 a month with all 3 tv, internet, phone, so the lady on the phone says ok let's set that up and we get to the end and she...
Read more
2.0
#803344
Reply to reviews
I have paid my bill on time and never been late so they say that I did not file within the time frame but according to Kevin that I was eligible for the offer and I still have the pamphlet that states the offer expired 9-28-2015 so I did order the service before the...
Read more
I didn't like
  • Bad promotion advertisement
#797236
Reply to reviews
After 20 yrs with Cox I am cancelling , over the past year or so their customer service has disappeared. This last phone call with them regarding my acct was the final straw . They have accessed my acct without a pin number 3 different times over the last 3 months ,...
Read more
1.0
I didn't like
  • Over charging
  • Awful customer service
  • Rude unhelpfull employee
#792207
Reply to reviews

Contact Cox Communications

Mailing Address:
Cox Communications
1400 Lake Hearn Drive
Atlanta, GA 30319
Phone:
(877) 206-4210
More
4 months ago we called cox (Las Vegas, NV) to ask why our bill was almost $100.00 up from about $65.00. We asked if we cancelled the phone if that would be cheaper, the rep said no since there was a credit for bundling the two. I called today to ask why it went up...
Read more
1.8
I liked
  • Representative who handled my call
I didn't like
  • Being taken advantage of
  • Over charging
  • No refund
#788309
Reply to reviews