Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
1 comment

I've been with Cox for almost 6 years just for cable TV. I dobt need phone or internet.

what started as a $55 rate 6 years ago they now want to charge $120 for a basic package!!! after cpmplainig they dropped back downt to $64.99. if you are a loyal customer, they will screw you with rate hikes you havebto call and complain to keep then honest.

I dont know how they stay in busness like that. Thank goodness there are more options available forcing them to be competive.

Product or Service Mentioned: Cox Communications Tv Package.

Reason of review: Pricing issue.

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I've been without service for 6 days. They send a tech and he says he doesn't know what's wrong & I have to reschedule for another tech to come out.

I do and he tells me the same thing.

What abuch of incompetent people. I am now looking for a new cable provider

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