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Cox Communications review in Tulsa, Oklahoma: Failed to bury cable

1.3
Details
Since July 19, 2019 Cox has been unable to bury my replaced cable line. 6 plus techs have come out and they all say the same thing. We can’t do anything- we outsource the burial service. This is exactly why monopolies are a problem- no competition no service.
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Review
#1657758 Review #1657758 is a subjective opinion of poster.
Service
Cox Communications Cable Tv Service

Cox Communications review in Tulsa, Oklahoma: ABSOLUTE NIGHTMARE BEWARE

1.0
Details
Overbilled, services dont work, techs can't fix problems. This company is like the mafia. No respect for it customers and rather than adjust our bill accordingly to match our missing service which we are still being charged for even though we can't use it they imply it is our fault and want to add more charges and make it near impossible to end our service with them. I STRONGLY CAUTION ANYONE AGAINST EVER DOING BUSINESS WITH COX COMMUNICATIONS.
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Review
#1590089 Review #1590089 is a subjective opinion of poster.
Service
Cox Communications Bundle
1.1
Details
I contacted to COX to have my service line checked since my signal seemed to be very erratic. So they send three guys out and end runing a new service line. BUT...they run this line down the pole (not encased in conduit) and across my yard. Then they place these flags...
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1 comment
Kamryn
#1664306

Switched to cox on 3/11/19. When I signed up I was told my bill would be 175.93 per month.

Then they sent an e-mail that my bill was due in that amount. When I called to pay my bill the amount was 213.48. I paid that amount and called Cox.

I was told the due amount was 213.48 and my monthly bill would be 180.xx.Iwas told that 180.00 was the best they could doand the sales lady should have told me a rate increase was coming. I guess I'll be going to directv or back to at&t when my month is up.

Review
#1498548 Review #1498548 is a subjective opinion of poster.
Service
Cox Communications Internet Service
Reason of review
Bad quality
Loss
$100
Preferred solution
Either connect me to the original underground line or run it overhead from the pole. NO NEW underground line.
Tags
  • Cox sucks

Cox Communications review in Edmond, Oklahoma: Too expensive

4.0
Details
I am an 87-year-old lady and a widow and the cable bill is too expensive. I had a package but that contract has finished. I use them for internet and cable but no longer use their phone. The few TV channels that I enjoy are Food, HGTV, TLC, and History. They put them in the upper level and pay more. I am planning on getting a stick as I cannot pay $143 mo. on my Social Security.
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Review
#1465068 Review #1465068 is a subjective opinion of poster.
Service
Cox Communications Internet Service

Cox Communications review in Tulsa, Oklahoma: Horrible internet and cable

1.1
Details
Internet shuts off all the time cable freezes up premium channels i pay for always freeze or not have a signal but yiur service is garbage
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Review
#1393515 Review #1393515 is a subjective opinion of poster.
Service
Cox Communications Bundle
Reason of review
Bad quality
Cox High Speed Internet latest commercial showing a white couple adopting a Chinese child from Shanghai is racist. There are thousands of American-born children, many of them minority, desperately wanting to be adopted by a loving couple. The couple in the commercial...
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7 comments
Anonymous
#1706066

That’s ridiculous.

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Review
#1382378 Review #1382378 is a subjective opinion of poster.
Product
Cox Communications Commercial
Reason of review
Racial discriminating commercial
Preferred solution
Remove commercial
Tags
  • Telephone And Internet Service
1.0
Details
After 20 years with windstream I made the mistake of bundling with Cox. They missed 2 installation dates, left me with no service for a week prior to installation and then afterwards I had frequent outages lasting several hours at a time for the first month until...
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Review
#1318145 Review #1318145 is a subjective opinion of poster.
Service
Cox Communications Customer Care
Reason of review
Problems with payment
I realize Cox Communications buys programs from the networks to show on the Cox Network. But whoever is in charge of purchasing these programs for Cox needs to change their programming rapidly. You show the same movies on the Cox lineup over, & over, & over. I'm...
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2 comments
Anonymous
#1536177

Thank you for saying what a lot of people are saying. Yet Cox continues to not listen .They still showing the same junk, but they keep increasing the price for the same *** shows. What makes it even worse is that now they add more additional charges and fees to increase they're bottom line even though they aren't doing anything different besides switching channels around haha.

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Review
#1316499 Review #1316499 is a subjective opinion of poster.
Service
Cox Communications Tv Package
Reason of review
Poor customer service
Loss
$50
Preferred solution
Price reduction

Cox Communications review in Norman, Oklahoma: Horrible customer service

1.0
Details
Got a call from the sales rep to come pick up my upgraded boxes and didn't inform me of the 150 dollar deposit until I went to pick them up horrible customer service
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Review
#1303092 Review #1303092 is a subjective opinion of poster.
Service
Cox Communications Customer Care
Reason of review
Poor customer service

Contact Cox Communications Customer Service

Website:
Mailing Address:
6205-B Peachtree Dunwoody Road NE
Atlanta, Georgia 30328
United States
Phone:
(877) 404-2568
All Cox Communications Contacts

Cox Communications Products and Services Reviews

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Latest Question

Cox Communications Questions
1.0
Details
We have been with cox for 25 years and are going to cancel in a week ! First off went in to get new boxes because we thought they were bad ! Got the contour which we don’t like and started having problems ! Finally after one month a tech came out and fixed the problem...
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Review
#1293358 Review #1293358 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Reason of review
Pricing issue