Not resolved

We had been with Cox for 3 years and we paid our services to more than $227 a month. This time it appeared in my internet of $ 10.00 other services which was not broken down and partial month services of $ 8.00.

Why would the constituents shoulder their monthly other services and partial month services when we are not asking their other services. What are these other services and partial services that were added without any explanation? I had been calling Cox and their phone is always saying, it is for maintenance.

I am getting disappointed because if something is wrong with my computer, I hire someone who can assist me not the Cox communication who not diagnose what is going on. I do not need these other services and your partial month services.

Product or Service Mentioned: Cox Communications Account.

Reason of review: Problems with payment.

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