1 comment

In order to reverse the payment that got overpaid them, they want me to fax them my bank statement stating my bank paid them. On my bank statement it was cleared and meaning they have received my payment.

Why do I need to fax them my statement for their ( Accounting Dept ) should have do their research for the overpayment that I just need to reverse it to my account? Is is their parts to do the research. As a matter of fact, the guy I spoke to know I overpaid them.

How easy it is for their right department to check it for me.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
CoxHelp
#641425

Locating a lost payment can be a difficult process and having the bank statement helps more than most people realize. Please email us at coxhelp@cox.com if you still need help with this and I'll see what we can do to help.

-Chris

You May Also Like