Not resolved

called every number cox has and was put on hold. the five minute wait time turned into 30 minutes.

i previously called and had my bill reduced, got todays bill which was increased more than the original. so frustrated with cox, but i hear direct tv and century link are no better. hire more people instead of putting "valuable" customers on such a long hold. The web site is no better.

Im frustrated, and aggravated.

i have been with cox 20 years, but may switch now. its too bad we can't get other companies to the state of AZ to increase competition.

Reason of review: Pricing issue.

Preferred solution: Price reduction.

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