They force you when you call to get services to take land line phone service or Home Life security there bundle service. Needless to say the home life contract is for 24 months and NO one tells you that on the phone.
They will not waive the fee at all and you are forced to pay a $275 cancelation fee. They are not forth coming to their customers, this is something that should of been spelled out and told to you on the phone when you inquiring for internet and cable. this is BS and their needs to be a law suite filed.
Cable companies are always out to screw their customers and something needs to be done about it. This is not right nor is it fair.
Product or Service Mentioned: Cox Communications Homelife Security System Plan.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $275.
Preferred solution: Full refund.
Cox Communications Pros: Will never use them again.
Location: 2560 W Chandler Blvd #5, Chandler, AZ 85224, USA