Not resolved

Decided to upgrade to DVR service and take advantage of a promotion. They had no DVR receivers for pickup at the locale office for 2 weeks finally was able to get one and they said the promotion was over.

They gave me the DVR and said to try calling customer service. I called customer service and was told to bad. Now the promotion is back on 2 months later and the still won't honer it. I pay $160 a month and this is how they treat me.

I'll be looking for satellite now. Save yourself the headache and just go with satellite.

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