Decided to upgrade to DVR service and take advantage of a promotion. They had no DVR receivers for pickup at the locale office for 2 weeks finally was able to get one and they said the promotion was over.
They gave me the DVR and said to try calling customer service. I called customer service and was told to bad. Now the promotion is back on 2 months later and the still won't honer it. I pay $160 a month and this is how they treat me.
I'll be looking for satellite now. Save yourself the headache and just go with satellite.