Cox Communications - Review about Cox Communication Service from Las Vegas, Nevada

Once again, another outage in Las Vegas!!Call into Las Vegas and speak with someone in New York.

Was informed on Friday that the soonest they could get a tech out would be Sunday afternoon. An hour later I called back and spoke to a supervisor who informed me that it is a major outage, should be fixed by 3:40. Oh, the exact same thing happened on either Aug 3 or 4.

The EXACT SAME SCENARIO, including an estimated fix time of 3:40.I guess the standard answer to major outages is" a tech has been dispatched, estimated fix time is 3:40.

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Bad quality
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Cox Communication Service
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