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I HAVE COX BUT I CAN'T GET CERTAIN CHANNELS ON MY ROKU, SO IF I MISS A SHOW, I CAN NOT WATCH IT LATER ON. LIKE NAT GEO TV. I GET IT WITH COX BUT COX WON'T LET ME WATCH IT........... OTHER CABLE SERVICES DON'T DO THIS,,, MY GOSH WITH ALL THE MONEY THEY MAKE ON...
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#1283137
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This is her title her cox's cable nightmare well on march 18 my daughter move in to her own place and on i think march 23rd i her mom was in walmart where i was approached by a young lady who was handing out card she ask me was i interested in getting cable i told her...
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#1282991
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Each time i set up services had a problems .... Had issues with billing and set up of internet didnt have it for 2 months then once that got ok tried cable was give so many different prices tv and internet prices was crazy way way more then what i pay now ... Customer...
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#1280406
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Third time this week Cox internet has been down or unstable. First time, 3 hours, second time, about 2 hours, third time, 14.5 hours of unstable service!! And all I can find out is "There seems to be service interruptions in your area" This is just this last week. It...
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#1279349
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I received a nasty past due notice that was sent before my account was due. Cox had cashed my check before the due date. I call to complain and decide to use their chat service. They take about 10 minutes to finally respond they can't find any amount owing on my...
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2.4
#1278408
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Cox Communications - Return their router, now I am billed 100$. They rip people o

They put it on my credit report , I have a reciept when I returned it in Rita Ranch. I think I will sue this unethical *** company for making claims that are not true.
1.2
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Value for money
#1276741
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Let me tell you a story about a Cox service visit at my home this week... We have been experiencing intermittent internet issues at my home since late last week. I called on Sunday, and Cox sent a service tech on Tuesday. The tech's "supervisor" also showed up for this...
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#1275991
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They charged me twice for everything - Deposit twice - Cable did not work and called them ...they sent a tech and never told me $75 charge showed up on monthly bill , tech did not resolve the issues - Called second time , sent a tech and again never told $55 charge...
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1.0
I didn't like
  • Customer services was not helpful
  • Fraudulent billing schemes
#1274947
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Cox Communications - Ignorant and poorly trained agents

Called to get reduction on bill, they offered 4 bucks off or I could downgrade service. New customer pays 50 bucks a month less than current customer.
1.9
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1274590
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Contact Cox Communications

Mailing Address:
Cox Communications, Inc.
6205-B Peachtree Dunwoody Road NE
Atlanta, Georgia 30328
United States
Phone:
(877) 404-2568
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Can't afford $218.00 per mo. they offered me $10 off per mo. for 12 months AFTER 20+ YEARS. They said bundling is cheaper, so I'm stuck with a phone I don't even have plugged in. I have cable with $10 mo HBO for a year, then it goes up. Along with two mini boxes at...
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2.2
#1273809
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