
Cox Communications Reviews
Cox Communications Reviews
BEWARE: CANCELLING COX SERVICE
New customer, week 1, already having major issues with Cox. But I battle companies if there is a clear problem they are causing and go ABOVE the company to the regulators and beyond so they have to answer to them and not just the customer. Have proof of your claims, submit it, and copy Cox so they know you mean business.
Horrible customer care
- Unhelpfulness
- That every employee tells you something different
- Billing
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Verified Reviewer New ReviewerPhone is not working
- Unable to speak with a technician
Cox Is The WORST Company Out There - AVOID!!!
User's recommendation: Avoid Cox Communications At All Costs - Cheaters & Liars.
- Cheats its own customers
- Monopoly that should have competition in all areas
My account was compromised and I was not able to speak to any representative
User's recommendation: Not future customers….to COX. Get representatives 24/7 for God’s sake. This is a serious issue.
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Verified Reviewer New ReviewerIt stinks
- Stinks
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Verified Reviewer New ReviewerCanceling
User's recommendation: Canceling.
- Lousy service
Issue buy prepaid internet
Service turned off without notice
User's recommendation: Find another provider.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerLying about billing
Nobody has contacted me and I never received a credit or a refund for the overcharge of $70. It is July 23rd.
User's recommendation: Stay away.
- Again
- Lack of empathy
- Waste of time especially when you know more than they do
Cox tech left and Internet and cable not working
User's recommendation: Don’t use them.
Internet issues for tue 3rd time in a week
Wrongfully Charged for Equipment - Now Threatened with Collections
- No resolution
- Deceptive business practices
- Threatened
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Verified Reviewer New ReviewerTo cancel a service call
User's recommendation: I know we don’t have a choice but they don’t have the best service.
- It is not easy to get in touch with anyone at this company
Cox Provided Dreadful Service And Tried To Overcharge Me - FCC, Attorney General Contacted
- Friendly employees
- Overcharges hoping you do not notice so watch your bill
- Cox listens to good ideas but does nothing
- Bundled voicemail in phone package clashes with yours
Poor customer service
User's recommendation: Just hope you never need customer service!!
- No pros
- Service sucks
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As expected, Cox does not care. It's all about the money, not about you or any other customer. Company could be struggling financially and laying off people to give even less service if that's even possible.