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Had a house visit appointment today for technical support to come and check my Internet service, the gentleman showed up in time however I was in the other line talking to my dish provider asking about my house visit by them (both were supposed to be at the house by...
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1.0
I liked
  • You are stuck with them
  • Representative who handled my call
  • Internet speed
I didn't like
  • Customer care
#1191912
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Cox Communications - Worst internet service, worst tech support, worst customer s

Don't waste your time. Avoid this companies products and services at all cost. To not take this advice is an invitation of *** into your life
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1191814
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Cox Communications - Out. For hours during the Olympics.

So tired of paying so much for a service that has so many problems, a security camera that has a 7 second delay! And constantly buffers. No alternatives besides AT&T. Getting ready to switch.
#1189961
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Cox Communications - Canceling Subscription

Left the country for 6 months and lo & behold the EXACT crap is on EVERY DAY & NIGHT. Worthless.
#1187755
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A fight that I did not watch or click to see on Cox TV. I hit exite. $ 64.99 for 2 week old fight @ that. I would like it to be removed, please. I have been customer for over 2 years & all I get is ( sorry you feel that way ). A fight that I did not watch or click to...
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I didn't like
  • Customer services was not helpful
  • Deceptive business practices
#1186600
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I was subleasing an office which I knew was temporary. The leaseholder found a tenant that wanted to expand and I had to move. I wanted to suspend my coverage until I found a new location, however, Cox almost immediately sent me a disconnect billing for $4,200. I tried...
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1.0
I didn't like
  • I did not like that no one would communicate with me from cox
#1185790
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Cox Communications - Sucks Shit!

These guys are terrible! I have been with them for over 10 years. I have always had the same services yet, my bill has more than tripled in that time. Now, the sports tier, that I have always subscribed to, has split. In order to get all of the sports channels that I used to subscribe to, I have to pay another $10 per month. *** these guys! They are nothing but pimps.
#1185155
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After 35 years and 10 months I finally had to give them the heave - and that’s at $375/month. Too bad, they used to be a pretty good company. In a nutshell, poor service, constantly lost signals, techs that are late or unqualified- the list goes on and on. If you enjoy...
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1.4
#1184971
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For the past 2 months I have been blown off, lied to and wasted several days on phone with no results. Paying for services and no tv. Worst company ever. Please consider hiring and training your staff to do the job. Constantly losing time from work for them to tell you...
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1.3
#1183909
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Contact Cox Communications

Mailing Address:
Cox Communications
1400 Lake Hearn Drive
Atlanta, GA 30319
Phone:
(877) 206-4210
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Tech was supposed to arrive from 1-3. No show, no call. Called cox at 2:30 to inquire, said tech is on the way. 4:45, still nobody. Tech claims he got lost. Called dispatch who said they could ger someone by 7pm! MY ENTIRE DAY GONE. No remorse from customer service at...
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Glamma33
Glamma33

The have to show up at the designated time or pay you $75.00. They are farming out their repairs to second hand repair shops. Must be less expensive.I have been being charg...

#1182918
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