Cox Communications Reviews and Complaints
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3
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resolved
1,261
Total
reviews
$430K
Claimed
losses
$1.4K
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loss
160K
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views
What was your experience with Cox Communications?
Customers don't like
- Awful customer service
- Service support
- Current performance
Customers like
- Internet speed
- No resolution
- Represenative was nice
I HAVE COX BUT I CAN'T GET CERTAIN CHANNELS ON MY ROKU, SO IF I MISS A SHOW, I CAN NOT WATCH IT LATER ON. LIKE NAT GEO TV. I GET IT WITH COX BUT COX WON'T LET ME WATCH IT........... OTHER CABLE SERVICES DON'T DO THIS,,, MY GOSH WITH ALL THE MONEY THEY MAKE ON...
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This is her title her cox's cable nightmare well on march 18 my daughter move in to her own place and on i think march 23rd i her mom was in walmart where i was approached by a young lady who was handing out card she ask me was i interested in getting cable i told her...
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Each time i set up services had a problems .... Had issues with billing and set up of internet didnt have it for 2 months then once that got ok tried cable was give so many different prices tv and internet prices was crazy way way more then what i pay now ... Customer...
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Third time this week Cox internet has been down or unstable. First time, 3 hours, second time, about 2 hours, third time, 14.5 hours of unstable service!! And all I can find out is "There seems to be service interruptions in your area" This is just this last week. It...
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I received a nasty past due notice that was sent before my account was due. Cox had cashed my check before the due date. I call to complain and decide to use their chat service. They take about 10 minutes to finally respond they can't find any amount owing on my...
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Cox Communications - Return their router, now I am billed 100$. They rip people o
They put it on my credit report , I have a reciept when I returned it in Rita Ranch. I think I will sue this unethical *** company for making claims that are not true.
Let me tell you a story about a Cox service visit at my home this week... We have been experiencing intermittent internet issues at my home since late last week. I called on Sunday, and Cox sent a service tech on Tuesday. The tech's "supervisor" also showed up for this...
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They charged me twice for everything - Deposit twice - Cable did not work and called them ...they sent a tech and never told me $75 charge showed up on monthly bill , tech did not resolve the issues - Called second time , sent a tech and again never told $55 charge...
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I didn't like
- Customer services was not helpful
- Fraudulent billing schemes
Cox Communications - Ignorant and poorly trained agents
Called to get reduction on bill, they offered 4 bucks off or I could downgrade service. New customer pays 50 bucks a month less than current customer.
Similar to Cox Communications
Can't afford $218.00 per mo. they offered me $10 off per mo. for 12 months AFTER 20+ YEARS. They said bundling is cheaper, so I'm stuck with a phone I don't even have plugged in. I have cable with $10 mo HBO for a year, then it goes up. Along with two mini boxes at...
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