Cox Communications Reviews and Complaints
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4
Issues
resolved
1,284
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reviews
$430K
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losses
$1.4K
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loss
170K
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Customers don't like
- Awful customer service
- Service support
- Current performance
Customers like
- Internet speed
- No resolution
- Represenative was nice
They added a 50.00 charge for a deposit, which I had already paid for contour 1 receiver. I talked to customer service who admitted there was an error and would correct it. They never did. Now they are refusing to correct this false charge. They are constantly saying...
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Cox Communications - Intermittent wifi problem
For the past month i have been having an intermittent problem with my wifi. When this happens i am unable to use my remote to change channels, yet alone be able to use my wifi. Why am i paying for services that i am not able to use? I think a full months of service (credit) refund is do. It would be nice to be able to at least change the channels on my t.v. right now
Cox Communications - Aweful
I switched from Verizon to cox because the deal was better, I had Verizon’s lowest and cheapest internet and it was so much better then cox. As I’m writing this I’m waiting for a supervisor to answer his phone. The phone has been ringing for 5min. I’m not lying. If u want to go to cox because it’s cheaper, remember that I get what I pay for and it looks like I paid for ***
Cox Communications - Very bad service
I pay 40$ monthly after I move to a new apartment I transfer my service 2 weeks without internet and after I go to cox store Tulsa ok near me they tell me I’m with cox for over 4 years somebody tell me you have discount you pay only 29.99 but the problem every month charge me 5$ , 10$ and this month charge me 30$ when go there no one help me so I canceled forever bad bad company garbage internet
After 20 years with windstream I made the mistake of bundling with Cox. They missed 2 installation dates, left me with no service for a week prior to installation and then afterwards I had frequent outages lasting several hours at a time for the first month until...
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I realize Cox Communications buys programs from the networks to show on the Cox Network. But whoever is in charge of purchasing these programs for Cox needs to change their programming rapidly. You show the same movies on the Cox lineup over, & over, & over. I'm...
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I never received notice by mail or email saying that they wanted to come out and do what they had to do for digital phone They arbitrarily discontinued my service without notifying me I called and they said that’s what they do! I had them scheduled to come out on a...
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I liked
- Rochelle in cox phone tivo support
I didn't like
- Did not care that it was there fault
- Service support
A little about me first, I'm a 58 year old retired law enforcement Officer from the New Orleans La. area who is living Up-Town. In the past 3 years or so my wife has robbed, our cars broken into and a New Orleans Policeman shot right in front of our home. Not to forget...
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I placed an order for telephone, cable and tv withox. They gave an appointment and I was told that everything was OK and that I did not have to do anything. Nobody call to verify the appointment the day before. I called and I was told that there was no appointment in...
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I didn't like
- Slammed with extras not getting the promised compensation
Similar to Cox Communications
They were supposed to switch my service in July 16, 2018. The order was put in to port my existing number on June 26, 2018. Initially on dial tone till two days later. NUMBER NOT PORTED INSPITE OF ALL THE LIES THEY HAVE TOLD. Today is July 25, 2018. Have called...
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Thank you for saying what a lot of people are saying. Yet Cox continues to not listen .They still showing the same junk, but they keep increasing the price for the same *** sh...
Get some new programming on movies. And quit showing the same movies over & over & over all the time. Your station is getting "Stale". I can think of lots of movies I haven't ...