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Cox Communications review in Avondale, Arizona: Nt cox phone service

1.6
Details
cox wanted me to change their equipment. now does not work.
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Review
#1709775 Review #1709775 is a subjective opinion of poster.
Service
Cox Communications Home Phone Service
2.3
Details
I made arrangementes to pay my past due balance on Novmber 1, 2019. On Saturday evening, October 26, 2019, My cable, internet and phonee weee shut off. I worrk from home. To say I panicked was an understatement. I called customer servce, however, it was passed 9 p.m....
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1 comment
Tracy R
#1777471

In addition, Cox put the original payment though two more times causing additional charges of $70! Cox denies this occured, however, the bank disagrees.

Review
#1708304 Review #1708304 is a subjective opinion of poster.
Service
Cox Communications Bundle
Pros
  • Past performance
Reason of review
Problems with payment
Loss
$250
Preferred solution
Price reduction
Tags
  • expensive
  • ineffective payment process
  • Horrible Cox
2.2
Details
After spending almost an hour on the phone with two representatives (one was a supervisor) he said they would have to schedule a tech to come out on Saturday from 1 to 3 pm. I said waiting over 40 hour was unexceptionable and I would call the next day to complain with...
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Review
#1659030 Review #1659030 is a subjective opinion of poster.
Pros
  • When a service tech comes
Cons
  • Much too long a wait for repair service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Cox Communications review in Manchester, Connecticut: NO GIANTS HOME GAME OPENER...DALLAS/WASH INSTEAD

1.6
Details

Update by user Oct 15

so i dumped cox for t.v. and got a roku and hulu t.v.,,,,lots more channels....lots of sports....and all while saving lots of money! "cut the cable" is the cry of the next few years....cox...could care less...

Original review posted by user Sep 15

COX HAS NO CLUE WHAT ITS DOING....IN CT. 1/2 THE STATE IS PATS FANS AND THE OTHER 1/2 ARE GIANTS FANS....I HAVE BEEN A GIANTS FAN SINCE 1951...AND A COX CUSTOMER SINCE 1990....WHAT AM I PAYING FOR?...I LOOK FORWARD TO BUYING A FIRESTICK...AND DUMPING COX ONCE AND FOR ALL! COX KNOWS ZERO ABOUT CUSTOME *** R SERVICE...ITS ALL ABOUT RIPPING US OFF!
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Review
#1654390 Review #1654390 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Cons
  • Could care less about their customers
Reason of review
FAILED TO PROVIDE US WITH A GIANTS GAME!
Loss
$50
Preferred solution
SHOW ALL GIANTS GAMES....PERIOD!

Cox Communications review: The worst internet service

1.6
Details
Internet disconnected more than three times a day.
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Review
#1651252 Review #1651252 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
2.0
Details
We moved to our current home in 1987. Of course there was no internet then. Our rural area also did not have cable tv. But about 1992 or thereabouts, Cox came to our little town. Don’t know how this works elsewhere, but apparently in our state, a cable company went to...
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Review
#1646836 Review #1646836 is a subjective opinion of poster.
Service
Cox Communications Bundle
Pros
  • Cox was our only choice until now
Cons
  • Cox was our only choice
Reason of review
Because now i have an alternative to Cox!
1.9
Details
In short, after waiting 6 days for initial installation and having to make two appointments because they did not have my security equipment when they installed the cable/internet., within 5 days the cable box died. They could not get a signal from it so they said they...
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Review
#1641492 Review #1641492 is a subjective opinion of poster.
Service
Cox Communications Customer Care
Cons
  • Customer service lied about when service was to be scheduled
Reason of review
Poor customer service

Cox Communications review in Peoria, Arizona: Problem with contour bix

2.0
Details
Have to restart cable box 4-5 times a week. Push guide or last button and it says experiencing trouble, check for loose cable and restart. Really getting tired of it
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Review
#1601945 Review #1601945 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Reason of review
Bad quality

Cox Communications review in Tucson, Arizona: Horrible cable service and 2nd yr pricing

2.0
Details
Have experienced constant outages, rapid tiling etc with no remedies. The big jump in pricing after year 1 of their 2 year contract is truly awful. On Demand is biggest rip off of all. Most movies stay on for 6+ months, any newer movies are rent or buy. 1950 westerns, kids movies with maybe 6 to 8 new movies added monthly and many only for a short duration. Going back to Dish as soon as contract is up. In short don't waste your hard earned money.
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Review
#1569803 Review #1569803 is a subjective opinion of poster.
Service
Cox Communications Cable Tv Service
Pros
  • I am very upset and disguss about cox cable and there
Cons
  • Continuing rate hikes
  • I did not like that no one would communicate with me from cox
Reason of review
Bad quality
Preferred solution
Price reduction

Contact Cox Communications Customer Service

Website:
Mailing Address:
6205-B Peachtree Dunwoody Road NE
Atlanta, Georgia 30328
United States
Phone:
(877) 404-2568
All Cox Communications Contacts

Cox Communications Products and Services Reviews

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Cox Communications review in Omaha, Nebraska: They lied about the 2 year contract price

1.6
Details
Over the phone, back in April of 2019, I agreed to a 2 year contract at $84 per month. I was also suppose to get a faster internet speed. Ever since then, my Cox bill has been over $100. I would never trust anything those liars say over the phone again. From now on, I want it on paper, in writing. Which government agency handles complaints from customers of Cox?
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Review
#1559925 Review #1559925 is a subjective opinion of poster.
Cons
  • Over charging
  • Over pricing
Reason of review
Pricing issue
Loss
$337
Preferred solution
Price reduction