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Worst service ever, I moved into my new apartment and received a promotion package for $89.99 with no contract or any installation fees. Six days after having the installation done i received a bill for $195.00. Way off from what I had signed up for. When I called to...
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Anonymous

Anonymous Just wait my bill has gone up and up from may 2016 started at 105, today it's 147. Called they told me promotions had fallen off, said they would look for other promotions, ...

1.0
I didn't like
  • Manager didnt resolve issue or try helping
  • Manager was rude and all she did was reinstate the policy
  • Customer services was not helpful
#1000661
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I just found out that I can pay $99 to have a technician come out and take the home security down & install in the new apartment, take it down my self & if I accidentally break anything pay $199 or cancel service & pay $300 penalty. I have been with cox for ten years...
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In 2016 I moved in to this apartment and called Cox for cable connection. So they sent me one mini box for cable but a month later I found in my bill statement I got 2 mini cable boxes in my account so I called customer service to make it right but I thought they did...
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Anonymous

Janell Joseph Please contact Us for better options954302-2956. Janell

1.0
#998266
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Short Review for November 25, 2016, Pc_service

#961488
Cox lies to customers all the time. If I could give a rating it would be a - 100.after 6 yrs Cox customer.finally fed up and cancelled my service with them
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Pre Paid Card Review

#960092
1.0
I've had to order my card twice already and it's way over due they cancelled the first one I had service for over two years they need to change who they deal with about the cards it's bs
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Cox Communications Installation Review

#945091
1.9
They came to install service because I moved and took 3 hours to put a cable around my home. I told the guy I had to go back to work but he didn't care.
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Cox Communications Internet Service Review

#939775
1.1
DO NOT GET COX. I have had cox twice and both times they've been complete trash and sad for a leading internet provider in Virginia I'd rather blow the owner of fios of it got me different provider
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Since signing up with COX (Only had 2 choices where I live - COX or Century Link) I've had nothing but problems with internet speed, wifi failures constantly, charged me $20.00 for sending me a new modem when my Wifi continually dropping out, which in turn also...
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Cox has a pretty good hold on the market right now due to their ability to have the best service for internet. They have recently started charging for data, Omaha area customer cannot get CenturyLink valid internet service and cell companies can only compete price wise...
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i responded to a pop-up cox survey about your service and was given a free gift for responding to said survey,i ended up being charged 174 dollars for said gift if this is your idea of a gift it is not a good one and my view of cox communications has changed ,iwould...
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I first went with Cox after moving. I had direct TV which is another joke and complaint. The Sales person for cox told me that by using their bundle program of TV/Internet/Phone I would be able to save money with a GUARANTEE PRICE LOCK PROGRAM . Billing started out at...
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1.0
I didn't like
  • Scam artist
#993006
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I called Cox to order a Netgear CM1000 modem. I had to call them because they didn't have one at my local Cox store and the sales person told me to call. In any event, despite confirming four times that I was ordering this modem and having the Cox representative repeat...
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Cox cable company is monopolizing areas even though monopolizing is supposed to be illegal; while price gouging customers. There should be a protest against that because how is it that you only have one option for cable; while it’s only 2 cable companies anyway. As a...
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Scheduled an appointment for Cox to come and see why I am not getting a signal toy modem. They were supposed to be here this morning and no one ever showed up. I called and they proceed to tell me that the order was cancelled when I missed their call to confirm the...
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