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I want to get in touch with a person named lisa she said she was in resolution dept. cox is screwing with me again. I have to fight with cox about my bill all the time they take advantage of their customers always with the monthly bill. my bill just went up over 65...
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#1037757
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My dad died of cancer in Dec. so in Feb I called cox to ask them if they could lower the bill after an increase and explained my elderly mom had medical bills and we were wondering in they could lower it to what it was...The lady in the loyalty dept was wonderful...in...
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1.0
#1037738
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Cox Communications - Cox will shut you off if you complain about there service ...
Cox Communications - Cox will shut you off if you complain about there service ...
I have been a long loyal customer of Cox for years ... 20 or more ... For 6 months my cable has not worked correctly ... Cox has had all type of people out here trying to fix it ... It is still not working ... They left extra cable on the box and did not even pickup...
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Anonymous
Anonymous

So now that it's off are you paying?

1.0
#1034699
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Cox Communications - Lack of infrastructure

Cox Communications
#1040974
2.5
Every Saturday at about 6pm the cable line goes down due to too many users
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Cox Communications - The wait at rogers ave store

Cox Communications
#1040767
3.5
Cox Communications - The wait at rogers ave store
Cox Communications - The wait at rogers ave store
1 of 2
I arrived at 10:10 at 8100 rogers ave, in fort Smith Arkansas. The wait is at least 20 minutes and there is only 11 customers.
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Internet And Wifi Review

Cox Communications
#1037880
1.7
I have nothing really bad to say BUT if we are returning a product Why do we have to just sit here with equipment Why not have someone for this. It's irritating to just sit for several minutes just to return a piece of equipment. Thank you!
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Short Review on April 20, 2017

Cox Communications
#1037080
1.0
4 times have called and the last time was disconnected. Took a half day off and still cannot figure out the problem.
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I have been a current customer with cox cable . I have had nothing but bad experiences with customer service and technicians. I have called over a dozen times on internet and cable issues and every time a technician came out they could not correct the problem instead...
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#1033301
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My whole DVR recordings just deleted on Sunday, coincidentally after I posted here on Facebook. I spent an hour on the phone on Sunday trying to get my DVR recordings back. Jason told me you could and would call me by yesterday. When I called today, another customer...
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1.0
I didn't like
  • Breach of contract
  • Lied to me
  • Customer service i received and the resolution
#1033262
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I decided that cancel my cox cable after a $58.00 jump in my monthly rate. When I inquired about the jump I was told it was because of my speciality services. The Customer Care person I spoke to said at best he can give me a new rate of $229. Per month which is still...
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1.4
#1032957
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Ordered service online at a special price of $89.99. Advertised as an total estimate of $103.89 including tax. However, first bill is for $124.49. Bill includes $20.40 in a slew of various taxes. Yet, when ordered online it did not say at any time that taxes w/b $20+...
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1.0
#1032318
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To any future customers, do yourselves a favor and move right on past this company! I was promised a $200 visa card if I signed up, but literally 3 weeks after they installed my services and by services I mean cable, Internet and a phone line. I asked for something...
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Anonymous
Anonymous

Many people take Internet/ Cable companies to Small Claims Court and win their cases. If you think you can prove in Court that you've been deceived and cheated, bring a lawsui...

1.1
#1030721
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I spent one hour on the phone and never reached a resolution. I first spoke with billing and they could not understand the issue was they charged for services AFTER the account was closed. They rationalized that since the bill was paid they saw no issue but it is...
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1.3
#1029360
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After the many years I have had your service, I am shocked at how much you have increased the invoice! I did call however, no one was able to help me with reducing this with any type of promotion. Since you do not offer any special program to seniors and people with...
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1.0
I didn't like
  • Lack of offering price savings to current clients
  • Price increase twice per year
#1027294
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