Cox Communications Reviews and Complaints
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5
ISSUES RESOLVED
1.5K
TOTAL REVIEWS
$440K
CLAIMED LOSSES
$1.2K
AVG LOSS
210K
PAGE VIEWS
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Cons
- Awful customer service
- Service support
- Fraudulent billing schemes
Pros
- Internet speed
- No resolution
- I am very upset and disguss about cox cable and there
Latest review first
- Latest review first
- Most helpful reviews first
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Do you know what *** is? Well, I will tell you my hell...my *** is dealing with Cox Communication. I have experienced the most ineffectual and poor customer service since I attempted the small feat of moving my Cox service across the hall to my new apartment in July....
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Review
Service
Cox Communications Customer Care
Cons
- Ambiguous online offers
- Continuing rate hikes
- Horrific support
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Cox Communications in Tulsa, Oklahoma - Failed to bury cable
Since July 19, 2019 Cox has been unable to bury my replaced cable line. 6 plus techs have come out and they all say the same thing. We can’t do anything- we outsource the burial service. This is exactly why monopolies are a problem- no competition no service.
Review
Service
Cox Communications Cable Tv Service
Cox Communications - Charges on my account I'm going to cancel cox on 07/24/21 due to additional charges on my account cox can contact me @337414-4892 to discuss this and many other matters when I spoke to Alexa
Cox does not want to talk about issues I spoke with Alexa this morning and she hung up on me. I refuse to keep calling cox about the extra charges they can call me Billy Johnson address 1025 Roma St. Breaux Bridge,La. 337-414-4892
Review
Service
Cox Communications On Demand Tv Service
Reason of review
Pricing issue
Preferred solution
Price reduction
Cox Communications - W.w. , r.i.
telephone is shut off - the phone is paid for 
401-615-8607
401-615-8607 Review
Pros
- False phone problem
Cox Communications in Manchester, Connecticut - NO GIANTS HOME GAME OPENER...DALLAS/WASH INSTEAD
Update by user Oct 15
so i dumped cox for t.v. and got a roku and hulu t.v.,,,,lots more channels....lots of sports....and all while saving lots of money! "cut the cable" is the cry of the next few years....cox...could care less...
Original review posted by user Sep 15
COX HAS NO CLUE WHAT ITS DOING....IN CT. 1/2 THE STATE IS PATS FANS AND THE OTHER 1/2 ARE GIANTS FANS....I HAVE BEEN A GIANTS FAN SINCE 1951...AND A COX CUSTOMER SINCE 1990....WHAT AM I PAYING FOR?...I LOOK FORWARD TO BUYING A FIRESTICK...AND DUMPING COX ONCE AND FOR ALL! COX KNOWS ZERO ABOUT CUSTOME *** R SERVICE...ITS ALL ABOUT RIPPING US OFF!Review
Service
Cox Communications Tv Service
Cons
- Could care less about their customers
Reason of review
FAILED TO PROVIDE US WITH A GIANTS GAME!
Loss
$50
Preferred solution
SHOW ALL GIANTS GAMES....PERIOD!
Cox Communications - Angela Lay is the worst.
If Cox wants to stay in business, they should have a chat with *** Angela in Tulsa with her nasty piercings and exposed yams. Gross. Vet your employees. She’s DISGUSTING.
Review
Service
Cox Communications Internet Service
Cons
- Angela lay
Reason of review
Poor customer service
Preferred solution
Fire her.
Cox Communications - I could have a monthy car payment for this POS service provder
Internet is so slow and even the tech who helped with mandatory recent upgrade said that is the way it is. 15+ years and getting worse. Other options are just as bad. SPECTRUM not in our area.
Review
Service
Cox Communications Internet Service
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Cox Communications - Not on time always using thier phone
The tech looked like a criminal .long hair . On phone while installing my interent. Very unprofessional cicky demeanor. Name starts with an H. He looks like a druggie.di not trust on premises. He sat in his truck for at least 45 mins after he was finished. Very strange individual.
Review
Service
Cox Communications Bundle
Reason of review
Tech Henry
Preferred solution
Let the company propose a solution
Cox Communications - The worst internet service
Internet disconnected more than three times a day.
Review
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Cox Communications - *** service
New renovated home Cox was there for 10 minutes said they could not put a temporary line in for some stupid reason. Little kid didn’t want to work is all it is. Now after waiting 2weeks he said it would be at least 2 more weeks. Also cut the line that was already there. Poor business. You people need to do your job
Review
Pros
- You are stuck with them
Reason of review
Poor customer service
Preferred solution
Put a temp line in
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