I have been with Cox cable for almost twelve years, it seems like every six months my bill goes up, so I have to call them up to get a short term promotion to lower the bill for three to six months. This is such a pain and a waste of my time. I will be paying almost...Read more
I was going into your location on Midvale and Valencia to get some service. I get out of my car I'm walking up to the store and there's people outside blasting the rap music on their phones. Plus they have this charcoal going that has all the smoke and it's killing my...Read more
We have the Bronze Package , locked in with the NHL game package is all, no movies , no adult chs , no other purchases . Our regular bill is $162.58 firm .we had major problems since the 1st installation back in May 2017 until this second , December 14 2017 . the point...Read more
I didn't like
- Fraudulent billing schemes
- Current performance
Cox Communications - Worst service ever
I have been with cox for over 20 yrs and never thought about cancelling my service unti now. I have tried for three weeks to transfer my service to a new address and get the same story every week when I call back. Guess what still no service, “let me add you in” and today the service represent hung up on me. Wow!! What a way to hand 20 year client.
Cox Communications - Overbilling
My name is Leeroy Jenkins I live in Roanoke Virginia 4311 Tellico Road I am on easy pay and apparently easy pay was not taking money out of my account like they supposed to on time and then turn around and charge me late fee for 3 months I am pissed
Cox Communications - Misrepresented facts
Misrepresented the facts on bill total with deal. $89.99 totalled $121.50. A 26% increase pver agreed amount. Was told that is how they sell it and no option. Totally lied about.
Cox Communications - Cox cable is a rip off.
They lie an tell you you bill will not go up the next month it went up. So have to call these rude bastards. For what to get no where. People do yourself a favor get. Get the FIRE STICK. JAIL BROKEN17.5 You will never go back to Cox. Order it through Amazon.
A day later I am still blown away by the insensitivity and ineptness of COX. Why do we put up with this? COX should be required to have listed prices for the purchase of their equipment when an item is charged as unreturned. It seems like the charge is entirely made...Read more
My mother passed away leaving my 95 year old father with dementia. We cleared out the apartment to move my father to another state. I returned the cable box and was informed that 3 boxes were missing and the charge would be 757 dollars. There is not 30 dollars of...Read more
Picture freeze and pixelation. Two service tech over 4 weeks, this morning, still freezing. I think it is an infrastructure issue. Contour requires a higher signal, with all the additional homes, Cox is slow to act. Without Contour, the system worked fine for 6 years,...Read more
- Ability to refresh
I didn't like
- Cost for long term customer since 1980
On December 1, 2017, i contacted cox communications, to have their cable installed. The Dispatcher said, that the technician was to arrive on December 4th to install it between 10 am to 12pm. I waited all day and no technician ever showed up. I contacted cox again, to...Read more
When I complained about my internet bill going up to $80 they gave me a spiel about getting contour and faster internet for less money. I asked very specifically can I watch the TV programing on my TV and they said if it is a "smart" TV I can get an app and watch it....Read more
Every month they keep increasing our bill and when we contact they say previous month I received some credits So this month your bill will be high. We don't revive tv and internet atleast for couple days every 2nd month due to fault in their wiring and they charge us...Read more
I called in to get a price quote about changing or disconnected my cable. I was then transferred to customer retention where the talked me into keeping my cable and that I could switch to a different box which would give me the exact same features for less money minus...Read more
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