State: Nevada City: Las Vegas Clear all filters (62 of 1031 reviews match)
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I signed up at a best buy back in November 2015, they had a promo if i signed there and got the best package available i would get a $200 rebate after 3 months of service. So I did everything I was told to qualify for the promotion. Since submitting request they've...
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2.0
I didn't like
  • Simply said they couldnt help
  • Did not care that it was there fault
  • Resolution for false promotions given to customer
#840718
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Received over charging bills; tried to talk there supervisors but no one comes to the phone. Leaving me hanging on the phone. No one calls back. Tried many times; but frustration is all I get. One of the answering clerks told me I had two account numbers and said...
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1.0
I didn't like
  • Inconsistent information and not taking accountability
  • Scam
#824043
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I just became a cox customer in January.. it is March now and I have probably called them 60+ times, talked to over 100 uneducated people, have been lied to about the product I was receiving and the price of the product, and they took $188 from my bank account that I...
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hmcmarki

hmcmarki We have had so many complaints from our customers.If you are having any issues with Direct Tv please give me a call at 801-210-9034. I most likely will answer right away, if n...

Cox Communications Technical Support Review

#932861
We had a great service appointment with Darrell Bowen of Cox tech. He is a real problem solver and a great representative of Cox. Thank you Darrell for new modem and a great customer experience!
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Cox Communications Gigablast Internet Service Review

#856718
Cox Communications - Simple Review #1464622846
1 of 1
Cox sucks cox. What kind of SLA is this 5%? I have to bond two services together just to make sure I can access my business when your infrastructure breaks 5 times a week. Get the monkeys out of the data center for *** sake! Today was last straw for me, metro Ethernet here I come. Las Vegas 89147
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Cox Communications Services Review

#703456
Cox communication is full of *** and can't keep their word. They lied and made me believe they took care of me
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Cable Service Review

#655047
Was provided the wrong quote and false information. I was given terrible customer service and was hung up on multiple times. Was told to wait for a technician to show and to stay home between 8-5, and the technician never showed up.
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Cox is a LIAR!! I was suppose to be in a 2-year contract for $90.81 Bundle...because my Apartments offer basic for FREE...BUT when my 1 year anniversary gets here...it jumps to $186...WTH...SO I CALL FOR A HOUR CONVERSATION GOING BACK AND FORTH ABOUT MY ACCOUNT WAS...
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My mom already has the contour advanced tv so i wanted to bundle everything with cox to save money, so they say hey we have a bundle for $119.00 a month with all 3 tv, internet, phone, so the lady on the phone says ok let's set that up and we get to the end and she...
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I have paid my bill on time and never been late so they say that I did not file within the time frame but according to Kevin that I was eligible for the offer and I still have the pamphlet that states the offer expired 9-28-2015 so I did order the service before the...
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I didn't like
  • Bad promotion advertisement
#797236
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After 20 yrs with Cox I am cancelling , over the past year or so their customer service has disappeared. This last phone call with them regarding my acct was the final straw . They have accessed my acct without a pin number 3 different times over the last 3 months ,...
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1.0
I didn't like
  • Rude unhelpfull employee
  • Current performance
  • Customer service
#792207
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4 months ago we called cox (Las Vegas, NV) to ask why our bill was almost $100.00 up from about $65.00. We asked if we cancelled the phone if that would be cheaper, the rep said no since there was a credit for bundling the two. I called today to ask why it went up...
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1.8
I liked
  • Representative who handled my call
I didn't like
  • Being taken advantage of
  • Over charging
  • No refund
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Do we have a time frame for fixing the problem with channel 8 in las vegas as super bowl is coming on and unless the problem is fixed I will be switching cable companies - if other cable companies have come to agreements than so should cox -we are not receiving any...
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Anonymous

Anonymous they obviously don't care because its less than a week before the superbowl and its not fixed. I just spoke with them and they are still blaming the nexstar for raising rates ...

I didn't like
  • Product delivery
  • Network unrealiability
#782421
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Contact Cox Communications

Headquarters Address:
Cox Communications
1400 Lake Hearn Drive
Atlanta, GA 30319
Phone:
(877) 206-4210
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I have battled with my spouse to stay with Cox for Awhile now but this dropping of channel 8 has brought us together. I encourage everyone who has Cox to drop it now! They are greedy and don't provide the service that Las Vegans deserve. And they do this right before...
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I liked
  • Past performance
I didn't like
  • Product delivery
#782310
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