State: Oklahoma City: Oklahoma City Clear all filters (22 of 1055 reviews match)
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To say I am livid with Cox right now would not even begin to cover it. We have been with your company for jesh 13 years on the personal side. Naturally when we started our own company 5 years ago Cox was our choice...We got a small shop and moved everything to there....
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1.7
I didn't like
  • Bad service overpriced
  • Billing
#943259
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Scheduled installation with Cox today. High speed internet, phone and cable TV. Conformation # 10804345. They no showed. Called them..."What confirmation number" " The system doesn't recognize that number". Then the truth comes out. Didn't speak to Cox. It was a 3rd...
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1.0
#863956
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I WAS PROMISED A $250 REBATE CARD FOR SIGNING UP FOR COX HOMELIFE SECURITY SYSTEM. WHAT THEY DIDN'T TELL ME IS THAT YOU HAD TO PAY $300 APPX PER MONTH FOR THE EQUIPMENT(3-MONTHS). THEN THEY DONT GIVE YOU THE OFFER CODE TO REDEEM THE REBATE AND GIVE YOU THE RUN AROUND....
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1.9
I liked
  • Only apologies
I didn't like
  • Rebate offer
  • Product delivery
#844545
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Short Review for September 30, 2016, Pc_exchange_policy

Cox Communications
#928529
I had a situation where my parents were paying my bill, i called them to sent me my bill, and they i would need to provide a death certificate, why was that nessary, so i cancelled my service and went to at&t and have been pleased with their service for the past 10 years. So f... cox
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Cox Communications Home Phone Service Review

Cox Communications
#883742
2.5
COX SALES LIES. I was consolidating two office location phone lines. I no longer needed the physical line at remote location, but wanted to keep number. Cox told me it could not be ported. Had to pay monthly for virtual number. This was repeatedly told to me. I ported number with a competitor. They LIE. No relief offered after I proved their Lie
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Cox Communications Tv Service Review

Cox Communications
#862401
1.1
Terrible service, I would never recommend cox to anyone I know. Tv constantly froze, contour worked maybe 10% of the time if that, and the customer service they have is a joke. If I know anyone that is preparing to invest in cox I will do everything in my power to turn them away.
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Cox Communications Internet Review

Cox Communications
#660000
I pay around $85 for internet that seems to have a outage atleast 2 times a week. *** rediculous my only other option is att who is not near as fast but alot cheaper.
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Well, it's been several days and no reply. I'm paying for your service and am getting shrugged off. This is ridiculous. The 100 gb I'm supposed to be getting is roughly 16gb, and every single day I have to restart my modem and router just to connect at all. And...
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#783828
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You know, I have been a customer with Cox since 2011. If not on this account then my wife's or the one prior. I have had nothing but unreliable service since summer of 2013. I have been given cop out remedies or sold "upgrades" en lieu of having my service delivered at...
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I signed up for Cox internet, paying the $50 installation fee by credit card. On the date of the installation I took off work early so I could meet the installation tech...2 hours later, no tech. I finally called customer support and was told my installation was...
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2.5
I didn't like
  • Horrible customer experience
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I was also a customer for 17 years. When my pkan expired which was grandfathered in whn prices changed. Cox offered new customers better prices but us old customers had to keep paying the expensive price were locked in with and cox wouldn't allow me to have the...
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2.5
#726415
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First off, I have been a cox customer for many years and other than the high price,I've been satisfied with the services I pay for. I live in Oklahoma and prefer that my TV service actually work during tornado season which the sat tv providers fail miserably at...
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Anonymous
Anonymous

Cox just lost my household a 15 yr customer due to insane price increase after my 2 yr bundle expired

2.6
I liked
  • Internet speed
I didn't like
  • Ambiguous online offers
  • Horrible customer experience
#720729
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I am sooooooo pissed off at Cox, the channels skips my DVR wont let me rewind or watch recorded movies. All is does is post a *** message saying "Sorry experiencing technical difficulties" its been doing these things for a while but I just been dealing with it, but now...
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I didn't like
  • Dvr technical difficulties
  • Cable service
  • Internet speed
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On Feb.20, 2015 I phoned Cox Communications to make arrangements to have our cable vision and internet service terminated. I spoke with Cox representatives in customer service, billing and tech support and each representative from the respective department confirmed...
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Anonymous
Brian

Pretty much the same thing happened to me a week ago when I moved from Casa Grande. They are still refusing to cancel my account even though I returned all equipment, verified...

1.0
I didn't like
  • Awful customer service
#607413
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