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Employee did not offer any solutions to my issue in regards to cox security alarm system.Employee refused to escalate call to upper level.

Related: Cox Communications - Don't trust Cox. They failed to install -- for the 6th or 7th time in 5 months.

Employee treated me like I am asking for charity. I am a new cox home security owner. I would not recommend cox home security service to anyone. This was a horrible customer service thus far.

Employee did not offer any solutions to my issue in regards to cox security alarm system. Employee refused to escalate call to upper level. Employee treated me like I am asking for charity. I am a new cox home security owner.

I would not recommend cox home security service to anyone.This was a horrible customer service thus far.

Review about: Cox Home Security Service.

I liked: Representative who handled my call.

I didn't like: Tyson 19274, Representative who handled my call.

Review #1008673 is a subjective opinion of a user.

1.0
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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