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Employee did not offer any solutions to my issue in regards to cox security alarm system.Employee refused to escalate call to upper level.

Employee treated me like I am asking for charity. I am a new cox home security owner. I would not recommend cox home security service to anyone. This was a horrible customer service thus far.

Employee did not offer any solutions to my issue in regards to cox security alarm system. Employee refused to escalate call to upper level. Employee treated me like I am asking for charity. I am a new cox home security owner.

I would not recommend cox home security service to anyone.This was a horrible customer service thus far.

Review about: Cox Communications Customer Care.

Reason of review: Poor customer service.

I liked: Representative who handled my call.

I didn't like: Tyson 19274, Representative who handled my call.

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