cox is worst company ever I know . I live in Manchester, CT there is no other high speed internet company so I have no other option.
so I have to use cox, they increase the bill, worst customer service. every time when I call to change the service the tell you best price and change service . but they never change the service still be same, couple of time I record the call and employee id , they said sorry , but they never change the service, so I need call every other month to fix the bill , but they never listen , if I have money I will sue this company , to go out of business ,I never seen like that company in my 40 year life. cox company make people more sick .
because this company have no competition .
i will suggest everyone if you have any other option please don't use this company .there is no any personal issue with company . only my last 17 years company experience with this company .
Product or Service Mentioned: Cox Communications Internet Service.
Reason of review: Poor customer service.