Advertised vs Delivered
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1 comment

Cox didn't care if we are both on Social Security. We called them to see if we could get our bill lowered a little, because we were paying almost $200 a month for phone, internet and tv.

We had been a cox customer for over 9 years. They said they couldn't lower it. Friends of ours had been a Cox customer for about 3 years and they are paying $135 a month. Does that seem fair to you?

And our friends are not on social security. Cox SUCKS....

Product or Service Mentioned: Cox Communications Bundle.

Reason of review: Pricing issue.

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Check to see if you are still under contract with them. If not then switch provides.

Simple. You also have a bit of a bargaining chip by calling customer service and asking them how to send their equipment back.

They might work with you to keep you as a customer. Ask if they have a customer retention department.

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