They are basically crooks. They lie and will never help solve your issues.
I am so offended how they have treated me as a customer, I would not continue with their service even if they were the ONLY option. Hope to see them get what's coming to them( Karma), for treating other people this way! After waiting 2 hours and talking to 5 different people, they want additional money to move forward, and if you don't want to pay, they hang up on you!
They act as if they are a monopoly, and they can treat people like this and we have no choice. As I said, I would rather have no tv than use them.
Review about: Cox Communications Tv Service.