1.4
Details
Customer service
Price Affordability
Product or Service Quality
Reliability
Value for money
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After 35 years and 10 months I finally had to give them the heave - and that’s at $375/month. Too bad, they used to be a pretty good company.

In a nutshell, poor service, constantly lost signals, techs that are late or unqualified- the list goes on and on. If you enjoy being on the phone often and long with your cable/internet company....then Cox is for you.

Also, if you like shelling out about $400/month, you’ll feel right at home. I have spent an hour and a half over the last two nights with Cox and really got no answer to my question, Why am I paying this much money to you for stuff that doesn’t work?

Product or Service Mentioned: Cox Communications Bundle.

Reason of review: Bad quality.

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